On the October 3rd edition of PlayMakers Talk Show, our guests were:

Hector Ruiz – CEO, Ruiz Protective Service

Myron Watkins – Vice-President Customer Experience, Greyhound

Join us every Friday afternoon at 3:00 on 770 KAAM (KAAMRadio.com)

 

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Hector Ruiz, CEO, Ruiz Protective Service

Hector Ruiz is CEO of Ruiz Protective Service, which provide services ranging from armed and unarmed security guards to drug testing and polygraph services.  RPS is also heavily involved in a project to implement technology solutions to manage the sex offender and law enforcement polygraph programs.

Hector was born and raised in Mexico and immigrated to the United States when he was a teenager.  He graduated from the University of Texas at El Paso and attended the Dallas Police Academy, became a Dallas Police Officer and later an FBI Agent.

RuizServices.com

Phone: (214) 357-0820

Myron Watkins, Vice-President Customer Experience, Greyhound

Myron Watkins is Vice-President of Customer Experience for Greyhound Lines, Inc. He’s responsible for developing and implementing the company’s customer experience strategy in the United States as well as ensuring that employees provide excellent customer service to passengers at terminals and on buses. He provides leadership to more than 3,000 associates who interact with approximately 18 million customers each year.

Coming to Greyhound in 1988 through the company’s management training program, Myron has worked in multiple aspects of operations from terminal manager in Denver and Dallas, to director of customer service at the company’s corporate headquarters. He also served as district manager in Atlanta and New York, as well as general manager for the eastern region of the United States.

Greyhound.com

 Host Steve A Klein, Hector Ruiz, Myron Watkins

On the September 26th edition of PlayMakers Talk Show, our guests were:

Joel Allison – CEO, Baylor Scott & White Health

Megan Toole – CEO & Krista LaMothe – Vice President, Skimpy Cocktails

Join us every Friday afternoon at 3:00 on 770 KAAM (KAAMRadio.com)

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Joel Allison, CEO, Baylor Scott & White Health

Joel Allison is chief executive officer of Baylor Scott & White Health.  Baylor Scott & White Health was born from the 2013 merger between Dallas-based Baylor Health Care System and Temple-based Scott & White Health.  It is today the largest not-for-profit health care system in Texas with 42 hospitals and more than 800 access points.

Joel’s career includes more than four decades in health care management.  He joined Baylor Health Care System in 1993 and served as Baylor’s senior executive vice president and chief operating officer before being promoted to president and CEO in 2000.

He received a bachelor’s degree in journalism and religion at Baylor University in 1970 and attended Trinity University’s health care administration program where he earned a master’s degree in 1973.  He is also a graduate of the Advanced Management Program at Harvard Business School, and in 2004 he received an honorary Doctor of Humanities degree from Dallas Baptist University.

This year, Modern Healthcare magazine ranked him the 35th most influential person in healthcare in America.

BaylorScottAndWhite.com

Megan Toole, CEO & Krista LaMothe, Vice President,  Skimpy Cocktails

Megan Toole is the co-founder and CEO while  Krista LaMothe is also a co-founder and Vice President of Skimpy Cocktails.  The Skimpy Mixers low-calorie, low-sugar product line can be found in more than 1,300 Walmart stores in 48 states, in 120 H-E-B grocery stores throughout South Texas, and in hundreds of grocery and liquor stores, restaurants and bars nationwide.

After earning her Bachelor of Science degree in Marketing from Oklahoma State University, Megan worked in sales at CPI Office Products in Dallas, where she averaged $1.2 million in sales at a 30-percent margin.

Megan started her own Farmers Insurance agency in 2004. She now manages eight staff members, more than 4,000 clients and over $5 million in gross written premiums which puts her in the top one percent of Farmers agents nationwide.

After moving from Illinois, Krista graduated from the University of North Texas with a Marketing degree and was hired in 2010 by Megan to work at Farmer’s Insurance.

SkimpyMixers.com